Woodland — Replacement or refund article no: 1925115

Address:

Kanpur, Uttar Pradesh, 208001

Hi woodland team,
My self mukesh dixit, a loyal customer of your brand for the past 15 years because of your quality and service. But unfortunately this time around with deep regret i would like to express my disappointment about your brand by selling low quality products to your customers.
I made a purchase from woodland m/s aero club, ff-29, z-square mall, bada chauraha, kanpur ph:[protected]. Dated 22/04/2017 (Copy of bill attached) a pair of shoes (Article no: 1925115) worth rs.3595/- when i wore it a single day it was torn and opened up. I approached the store and they acknowledged my complaint by providing the service by replacement/repairing the damage (Ref: 35) dtd 10.06.2017 (Service receipt is attached).in spite of that shoe has other quality issues such as the soul is heating up while walking on road etc.
So i request you to kindly replace the item and allow me to choose a quality product of your brand or refund the amount as i am not at all satisfied with this product of woodland. I expect a favorable and brisk response on the same as soon as possible.