Woodland — Return and Refund of product OR-2618074

I have requested the refund for the shoe I ordered a whole month back since then woodland sent a agent to pickup the shoes and when I reach them via their mail they stopped responding. They have not even given me the estimated date on which I might get the refund but they seem to have just collected the product from me and ghosted without giving the refund.

Order Number :- OR-2618074