Woodland — return of shoes purchased from woodlandwoldwide.com

R/ sir
I have order your woodland app on shoes ogc 0135105 (Olive), order id :- or-1316023 with size 10 (Eu-44) since i am currently using woodland another shoes. But shoes size are larger than currently using shoes.
I have wrote mail to them as per their instruction mentioned on woodland site but 3 day's already went till no response hear from woodland.
Thanking you
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I've recently purchased woodland sandals from the dai I've started using it it's leather getting black constantly inside sol looking very black how to prevent that or else u will replace it

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