Woodland — Sandal sole burst out, low quality sole material

Address:

Nandedcity, Sinhgad road

I am writing to express my extreme dissatisfaction with a recent purchase I made from your company. On 18th Oct 2023, I ordered a pair of "GUNMETAL wedge heel slippers" from your website order no (OR[protected]. I was excited to receive my order, as I have been a loyal customer of your company for many years and have always been impressed with the quality of your products.

However, I was deeply disappointed when I used the sandals the first time I came to know that they were of poor quality and may be very old. The sandals soles were made of cheap materials and were poorly constructed. The soles literally burst like thermocol in the few minutes I wear it.

I am extremely disappointed with the quality of these sandals, especially considering the price I paid for them. I have always associated your company with high-quality products, but this recent purchase has left me questioning your commitment to quality control.

I am requesting a full refund for the sandals. I have attached a copy of my order confirmation and a photo of the damaged sandals for your reference. I would also appreciate an explanation of how this could have happened and what steps your company is taking to prevent similar problems from occurring in the future.

Thank you for your time and attention to this matter. I look forward to hearing from you soon.

Sagar salgaonkar
[protected]