Woodland — Send used dirty old pair of shoes

I bought online shoe from their official website on May 31, 5 June 2023 i received the package from Aero Club Woodland store D105 Inner circle CP New Delhi -110001. I found used old dirty defective shoes I mailed them but didn't get satisfied answer i paid 2397 for my dream shoe and they disappointed me, even toll free no. hasn't picked up. Very unprofessional not aspected with Woodland . I want new pair of shoes. Please provide me the desired result.
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