Woodland — shoe giving severe pain in the spine!

Address:

Andheri airport road, Next to Hyatt Hotel, Mumbai City, Maharashtra, 400059

Hi

I purchased a pair of woodlands for my husband via online shopping. The shoes came looking smart and attractive. But after he wore it he complained of back pain. He wore it again thinking he hadn't broken into the shoe yet so it is needs more wearing - he has now worn this shoe at least 8 times since purchase and it is so unbearable that he wanted me to write to you.

I am on [protected]. How can a shoe priced like this that too by a brand as big as yours cause body problems? He thinks it is because the base is flat and not designed for natural curve of the feet or something like that.