Woodland — shoe query

On 4th of march by 5pm to 6pm i purchase shoe from your woodland store.
Even i have sales person that the shoe is alright? Koi problem tho nai aagega?
He told me that sir do sal shoe kahi nai aayega in these words he gave me assurance. But, when i reached ambala at my causine home i saw that the shoe is leaving the soul and when i check the bill i found some stamps over the bill
I was very dispointed now i have reached my home to jalandhar city and my sending you the picture of the pair of shoe. Take it deeply into notice as am very old and good customer of shoe.
I am sending you the picture and bill copy tomorrow.
Thank
Regards,
Rahul chopra.
Jalandhar city,
Mob. [protected]