Woodland — shoes stitching got damaged

Address:	Patna, Bihar, 800001
Website:	www.woodlandworldwide.com

Shoes purchased on 04/03.2017 and stitching got damaged on 15/07/2017.

Complaint raised in store. Mailed to [protected]@woodlandworldwide.com
Confirmed over mail that will be resolved within 10 days.
But didn't get any calls till 07/08/2017
I myself approached the store for query and shoes got repaired with very poor quality.
Over stitching is clearly reflecting.
Asked them for replacement but i was told that they can't.
Just getting a life of the shoe for around five months only, where is the brand value of woodland.

Called customer care and i was told to mail the complaint slip. I did. Now they are replying for a photo of the repaired shoe which i have not collected as it is of no use with that look.

Got mentally harassed with the quality and after sale service also.