Woodland — Sticking

Address:

400012

Hi,

You understand the customer pain and the value after my compliant. I had purchased woodland shoes before few year. And twice I face a problem of shoes bottom peel off.

First I went to Market city kurla store, there gentlemen was very kind and good behavior. He took my shoes and stick in a few day return me.

Let me tell one thing I always use woodland shoes for casual and lee Cooper for formal. But I never face such problem ever in my professional life.

Still I thought it mabe some errors. I took it lightly. But very bad experience I feel when I visited to Auro club store parel. There I met Mr. Shohail, who was very arrogant and ruff person I never saw in such I value brand store.

I visited to that store very nicely I said my shoes bottom got peeled off. I just need to stick it. He was with very bad expression started arguing that from where you purchased, do you have receipt etc. I said I don't have a receipt with me because it's a old shoes. And I also didi it from market city kurla store. They also don't asked for it. He said if you don't have receipt I will not do any free service for your shoes. And if you are getting service from market city store so must go there only. What does mean I am staying here in parel why should I go there. It mean he is stopping me for next purchases from his store as well as he is stopping to refer his store.

If this kind of staff in store who will enter again in the store.

Please kindly do the necessary action on it or else one day you need to close this store, because of staff misbehavior.