Woodland — tearing shoes of woodland company

Address:

Nw 54b vishnu garden new delhi, New Delhi, Delhi, 110018

Purchase a formal shoes from woodland store on this year. It was not even 20 days from the date of purchase that i notice the shoes are start tearing apart from the front in which i only wear them for 10 days and my day to day activity didn't involve anything which can cause the tear of the shoe from the front. I reach out to the woodland store and the guy keep on making excuses so that it won't get replaced and he keep telling me story about how shoes usually tear apart in his experience and then he apply some gum and polish to hide the tearing... I am really bad experiences to use woodland brand shoes even local brand shoes cost of rs 500 more better than your shoes.
I last hope for you if you can do otherwise my faith of your company already gone to use your product... And i exclate this issue on social media and other forum.
I requests to change my shoes or money.