Woodland — the product completely ruined during the service

Address:

Bhopal, Madhya Pradesh, 462042

I purchased from exclusive company showroom at bitten market, bhopal, a blue color ladies purse item code no bg2055120, 12/15, m011 made of velvet leather which developed 2 big white spots on the top just after 2 time use. Handed the purse to the seller for service but the purse received after was completely spoiled and was having marks of brush all over the purse as if the surface of purse was brushed very hard by inexperienced staff. The purse submitted by me was having a brand new look except the two spots since was used only for 2 times but the product received after service looks very old and completely spoiled. This was not expected from renowned company as im a very old customer of woodland and my husband has not used any other company's shoes since last 12 years. Kindly arrange for fresh service for my product.