Woodland — womens slate leather parker coat

Address:

Cf382BQ

I bought this coat a few years back and paid £250.00 for it. It was rarely worn but i decided to have it cleaned. I took it to timpsons and after 3 weeks collected it. I was horrified as the coat was patchy and felt completely different. I refused to take it and they agreed to send it back to the cleaners to have it re-cleaned. When i collected it for the second time, it was still not acceptable. This time the coat was sent back to the head office to be tested in their laboratories. Finally, when i collected it, the head office had written a letter for woodland leathers in which they listed the tests that they had carried out and the results from these tests. They say the blame lies entirely with woodland leathers - that your manufacturing processes and dyeing are at fault. All i know is that i now have an unwearable coat. Could you please tell me how i should proceed with this matter. I can, of course, send both the letter and the coat if you send me instructions