Woodland — Woodland belt chappals

Address:

Woodland,near kb restaurant,kurnool road,ongole,prakasam district,A.P

We bought one pair of woodland belt chappals.within one bought only the soul was damaged.so we contact the showroom they are saying that we used those chappals roughly that'swhy they got damaged.what our question is the chappals are used to protect the foot only not to keep them on the head.i don't know about the complaint box my friend suggested me to raise a complaint in online.so I'm complaining about chappals.and i don't have any images also when we ask them seriously they said that we have to discuss with our head etc etc..we left the showroom leaving chappals to them only to discuss with their supporting team about exchange or replacement...hope you may contact me soon...