Woodland — Woodland pasting issue 4 times in 3 months

Address:

Ambala, Haryana, 133005

This is to inform you that, i had purchased one shoes from your outlet woodland store (M/s aero club) nh-1 ambala, haryana

Three month back i, e 17.2.17 after 3rd day of purchasing, i found pasting issue. I went your store and shared my concern, shop suggest “please leave your shoes here i will send company for re pasting then you can collect after 10-15 day.” i followed his suggestion.

Now again shoes pasting removing. I had visited you shop again and complaint the same and he reply same as first visit. This time as my understanding you should replace my shoes, because my shoes look completely changed after first pasting. After second time i don’t think i should be wear as woodland shoes.

Again shoe go for repairing but some day problem come again in right shoe in exactly same area.

Again i send shoe and it come in one month with same result.

On 1.6.17 i send the shoe 4th time for same right shoe pasting issue.

This time as my understanding you should replace my shoes, because my shoes look completely changed after first pasting. After 4th time i don’t think i should be wear as woodland shoes.

Now would request you suggest us, what action we need to take for this issue. Is i wrong to brought woodland shoes?? Or you are not interested to take care your customer.

This is humble request from our side please give your valuable time to me and think what action should be taken for this.

I hope you understand my concern and waiting your prompt response.

On fifth time i resend shoe with no return address and you keep shoe to you free of cost.

Warm regards,
Rakesh kumar kamboj
Mob -[protected]
Ambala cantt, haryana