Woodland — woodland pathetic service

Address:

Near National Children School Brahampur, Patna, Bihar, 800001

I purchased a shoes (bill attached) on 2nd May 2019 which was damaged somehow within 3 months.
I went to woodland store where I purchased it and ask them for the concern they took the shoes and told me this will take 20 to 30 days I said no issue just send it.
Today I got the call from the store and they were saying only 75% of your shoes will be reimbursed and you can take another pair of that much amount. I asked them only 3 months I used the shoe and barely maximum time 15-20 days I used it. If this would be my mistake I shall definitely accept that but when this is manufacturing defect why should I bare of that. I also asked show me some mails or anything where the reason of the 25% deduction should be mentioned but they denied it and saying there is no such mail given by company.
After this what I got the reply is shocking please go through that
Dear Customer,
We apologize for the inconvenience caused.
As a service gesture & basis the product condition, we have gone ahead & provided you with the best possible services. Regret to inform we will not be able to assist you on any further in this regard.
We appreciate your patience & co-operation
Yours Sincerely

Customer Care

Woodland