Woodland — woodland shoes quality problem

Address:

Ghaziabad, Uttar Pradesh, 201003

I had purchased woodland shoe in may 2017 & with in short period observed one hole on top of right shoe. I had started mail communication to woodland & they instructed to deposit shoe in any woodland retail counter & has deposited on 10 sep at ambedakar road ghaziabad against receipt no 66. Now they are asking for money for replacement of 40%. They never informed me on mail or written communication. This is quality problem & need to replace or repair free of cost