Woodland — Woodland Sport shoes broken from right heel

I purchased woodland sports shoes in August 2022. I use it almost once in 8-9 days. After using it for 10 months, It feels like the quality of the sole is not so good. From the inner side, It feels like a hole in the right heel.

I tried contacting the customer care toll-free number but they never picked up the phone.
Is this can be fixed by any woodland store If it comes under warranty or should I contact the local vendor to fix my shoes that broke down in 10 months and were purchased at a price INR.4799