Woodland — worst service by woodland shoe store

Address:

Dilsukhnagar, Hyderabad, Telangana, 500068

Ive purchased woodland shoes @dilsukh nagar (Next to rajadhani theater). Hyderabad store in 2018 with in 1 n half year show sole got damaged. At the time of purchase shop keeper assured, service will be provided life long. But when i truned up to shop, they said no service for shoe soles (Only few selected type of shoes having replacment). What kind of worst service wood land providing to customers.