Woodlands — Worst ever Customer Service by Woodlands

Address:

Chennai, Tamil Nadu

Worst ever Customer Service by Woodlands I am regular buyer of Woodlands products and I have purchased several goods in the past for my personal use. Always, I trust the product quality and the service provided after purchase Recently, I bought my third shoe in Woodlands with the same expectation. To my disappointment, within three months - I see the product is a defective piece and a strange noise is coming from both of my shoes which is weird and I cannot use my shoes. I went to one of the showroom and they asked to return my product for a replacement. After one month, instead of replacement - they gave back the old shoe with some repair. For repairing, they have removed the complete bottom and pasted it with some glue. Now, the shoe looks ugly and no more a finished product. I totally disappointed and frustrated as the repair was done without my consent. The Dealer has no answer and reluctant to explain me the reason. Going forward - I will never go for any purchase with Woodlands and will recomment my friends and family to not purchase any products from Woodlands brand. Really frustrating fact is that even the repair is not done properly and the shoe is giving strange noise. I spent 3500 INR for a Shoe which is o[censored]seless and Woodlands is no more a Trustworthy Brand My Purchase Details Invoice TIN NO:[protected] CSTNO: 650541/28-09-95 Just got call from the Store manager saying that the product has been returned instead of replacement. The store manager is neither taking responsibility and giving no proper response. Woodlands totally ruined my patience and I will not recommend woodlands to any of my friends and family.