WWICS Group — Refund of fees for Canada PR due to my category did not listed in FSW[protected].

Address:

Ahmedabad, Gujarat

Respected Sir / Madam, I Khyati Sandip Pandya had visited your branch office at Ahmedabad for inquiry about Canada FSW program. From your branch members (Mr. Kiran and Mr. Zahid) I came to know that my category i.e. Medical Laboratory Technician was there in your tentative list (they have shown in email correspondence) and will be definitely listed in[protected] FSW occupation list there for I paid partial payment Rs. 84, 270/- (Eighty four thousand two hundred seventy) by cheque to your branch office and remaining payment we have to pay after one week at time of signing on agreement. They give me check list of paper which I have to make ready for ECA. Before I get ready with my documents, FSW[protected] category list is declared and unfortunately my category is not been there. I did not submit any documents other than application for free assessment and passport copy, also I have not submitted my detail resume. Even I did not sing agreement papers and not received receipt of my partial payment. Regarding above, I need to highlight few more point related to your branch manager & their staff members. · After FSW[protected] category list is declared when I communicated for further process Mr. Kiran has not provided time for meeting. On phone Mr. Kiran told that as per his and Mr. Zahid point of view my case is special for WWICS, as we have not start any process and list is declared. · Mr. Kiran and Mr. Mansuri asked to submit application for refund so we have submitted application to him. Mr. Mansuri told that they will forward application to H.O. and they will take decision and it will take approx one week time as this point will be discussed in weekly meeting at H.O. · After continuous follow-up with Mr. Kiran for status of our application for refund fees he told that please wait for a few more days as still any decision is not taken by H.O but it takes approx 1 month after submitting refund application. · We have tried to communicate with Mr. Mansuri but his cell no is not mention on his card and receptionist not provided and also denied for same. · In between my husband has communicated at your H.O. and communicate with (Ms. Gagan) for refund fee process at that time she told that decision should be taken by Branch office and not by H.O. Also she provided Mr. Mansuri phone no and when call on Mr. Mansuri phone he has not pick-up the phone. So, here we come to know how your branch office lying with customers (first lying from Mr. Mansuri). · On regular follow-up for meeting at last Mr. Kiran has informed that decision has received from H. O. and we can meet Mr. Mansuri for same. · We have discussed below point during meeting with Mr. Mansuri o Mr. Mansuri informed that as we have apply once and asked for refund from our side so it will deduct to 40, 000/-. § Here I want to highlight one point, as per request from Mr. Kiran and Mr. Mansuri we have submitted refund application and now as we have asked for refund WWICS will deduct. § Also Mr. Kiran and Mr. Zahir told that they have informed us at time of application submission due to any reason if process is not continue WWICS will deduct 40, 000/- but as per our point of view they haven’t informed us. (second lying from WWICS team) o When we asked to provided mail correspondence with H.O. for refund Mr. Mansuri denied. Mr. Mansuri told that as it is company policy, but company policy is not come in picture when shown tentative list to me at time of registration process (I have already mentioned above). (third lying from Mr. Mansuri) o When we told that we have already communicated with H.O. (Ms. Gagan) then he told that it was verbal telephonic communication with H.O. team. (fourth lying from Mr. Mansuri). o During my first visit your branch members informed that they will send application document to H.O for verification process but when I ask him to shown mail correspondence at time of submission of refund fees application to Mr. Mansuri (Branch Manger) once again he has denied. o In our case branch office has not done any process other than accepting our application or any type of correspondence with Canada office within week time. o At last when we asked to provide agreement document Mr. Mansuri has removed covering letter from agreement document, when we asked to show us once again he denied. o So, due to all above points my husband has became angry in meeting. · After meeting we have communicated with Regional Manager of West Region through our cell phone but she has listen our points and communicated with Mr. Mansuri and after that not discussed with us and hang up the phone. Due to all above point, as our case is some special case and not completed more than 1% of process from your side. I humbly request to refund my application fees. As u knows it is not a small amount. Waiting for positive reply from your side. Yours Faithfully, Khyati Pandya