Www.latest one.com — Poor service and can't refund.

Address:

West Tripura, Tripura, 799130

I brought a product from Latest One site which delivered on 20.12.2015 and i found lots of problem with this product. next day i submit a request for refund. but till today (07.01.16) they don't take any action. after call them from my side many more time they don't give any proper response and cut the call in between conversation. i fed up and feeling guilty to chose this site for online shopping. My product cost laying with them.