[Resolved]  www.Mysmartprice.com & www.Syberplace.com — Advertising & promoting fraud companies

Website:www.mysmartprice.com & www.syberplace.com

Dear concern,

I had placed an online order#[protected]As per attachment) for apple iphone 6s 64gb on 11th march, 2016. I choose to pay in advance through my credit card, just on faith of syberplace is indian company. I got confirmatory mail & sms from bank that amount has been debit successfully by syberplace, but from your side (Syber place) i didn't got any update or response, not even single confirmation via sms or email. On my syber place account its only showing pending payment status.
Today is 14th march 2016 and i have still not received any dispatch detail from the company. I had written 2 mails & drop more than 4-5 voice mail on [protected] but received no revert from the customer care. I had called 30-40 times on there landline number[protected], but no one picked the call.

Dear concern, this is not first complaint which submit to you, why you people make that kind of companies so easy to do these kind of fraud with people who trust easily.

This is to request you all, kindly let my money back, because its not a small amount.

Wishing to get positive response earliest...

Ashish chauhan
M: [protected]
Email: [protected]@live.com
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Jun 17, 2016
Complaint marked as Resolved 
Verified Support
May 17, 2016
MySmartPrice Web Technology Customer Care's response
Dear Ashish chauhan, Thank you for contacting mysmartprice.com. We request you to contact your estore from where you purchased the product regarding Delivery / Installation / Refund / Replacement / Warranty / Cancellation. MSP stands for Mysmartprice.com. We are a comparison website where we put up the best online and offline offers for all kinds of products from different stores for the customers to compare and buy. We do understand that you have faced some issue with Syberplace. For your convenience, we have contacted the respective estore (Syberplace) and we see that the issue will be resolved at the earliest. You can also contact syberplace customer care regarding the same: [protected]@syberplace.com Syberplace customer care contact Number :[protected] We sincerely appreciate your understanding and co-operation.
Verified Support
May 17, 2016
MySmartPrice Web Technology Customer Care's response
Dear Ashish chauhan, Thank you for contacting mysmartprice.com. We request you to contact your estore from where you purchased the product regarding Delivery / Installation / Refund / Replacement / Warranty / Cancellation. MSP stands for Mysmartprice.com. We are a comparison website where we put up the best online and offline offers for all kinds of products from different stores for the customers to compare and buy. We do understand that you have faced some issue with Syberplace. For your convenience, we have contacted the respective estore (Syberplace) and we see that the issue will be resolved at the earliest. You can also contact syberplace customer care regarding the same: [protected]@syberplace.com Syberplace customer care contact Number :[protected] We sincerely appreciate your understanding and co-operation.
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