www.reliancecommunication.com — charging of vas

Dear Sir, I sri chandi prasad adhikary bearing my telephone no [protected] beg to state that without my any permission they charged daily vas and i call to your 198 to waive out my vas.They were also returned. Lastly on 07.07.2015 Icomplained your representative manasi nayak and reply she told that in future ur vas will not be deducted and return my rs10/- for deduction of vas. It is astonished that again on from u are deducting Rs5/- perday since 11.07.2015. and when i calling to 198 now ur ivr is telling to hold to speak or customer care officer and then ur ivr is telling thanking for ur call.What is this?. I have talked ur staff kulamani, rosalin, tamana and manasi. So i request u to stop my vas and return my vas deducted amount to my account immediately otherwise i will not recharge any amount in future and will avail portability to other company. I have 6 nos reliance phone in my house and i take to other company if my case is not resolved immediately. You are doing unfair work to increase ur revenue illigally. thanking u chandi prasad adhikary