| Address: | Bangalore, Karnataka, 560002 |
| Website: | www.sendmygift.com |
Hello,
my name is mustafa I have placed some order from sendmygift.com
I hae done payment and after the online payment I got receipt from sendmygift.com by mail as well I have proof from my SBI account that I have transferred money to them. I have also crosschecked with their money transfer partner Citrus. Also I got mail from Citrus that we have been received your payment and they said by mail:
Thank you for contacting Citrus Payment Solutions.
We understand your concern regarding your transaction with the website sendmygift.com.
We would like to inform you that as per our records your transaction with Merchant Txn Id[protected] is a successful transaction at our end.
Please note that we are their payment processing partner hence for confirmation, delivery details or refund related query, We request you to directly contact SEND MY GIFT PVT LTD with the above mentioned transaction id's for better and fast resolution.
we tried to contact with sendmygift.com many times. Hence they are not responding not giving money back and also not delivering the stuff which I placed here are some details which will show the connection between me and them
Merchant Order Number: [protected]
Citrus Reference Number: [protected]
Order Amount: 1558.00 INR
Transaction Date & Time: Feb 11, 2016 01:18:44 AM
please resolve this problem with them
I will wait for your feedback
my emails is: [protected]@gmail.com
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