www.Snapdeal.com — Promised cash back but failed to give

Website:www.snapdeal.com/

I purchased HTC Desire 626G+ mobile Order ID: [protected], on 04:35 PM, Tue, 28 Jul, 2015 through SBI debit CARD, cost of RS.15600. That day (28-July-2015) cash back offer of 10% for SBI cards and maximum cash back is RS.1500 for all electronic items they have mentioned. I am eligible for RS.1500 cashback and I was told I will get on or before 30-Sep-2015. But still I didn't get my money back.Offer posted in 'http://www.snapdeal.com/offers/sbi-july-2015'. I want justice in this.today 1-OCT-2015. I have only 29 days to complaint. Can some body please help in this.
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Dear sravanakumar,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.


Thank You for your cooperation.

Regards,
Snapdeal Online Team
Hi

I have ordered a HP 15-r205TU Notebook (K8U05PA) (Order ID: [protected]) laptop on 28-July-2015 using my State Bank Debit Card
during the offer "Additional 10% Cashback using State Bank Debit & Credit Cards"
http://www.snapdeal.com/offers/sbi-july-2015
https://www.sbicard.com/Hot_deals_landingpage/snapdeal_tc_24jul15.html

As per the term and condition, the cash back amount Rs1500 has to be deposited to the account on or before 30th Sep 2015.

But till now I didn't get my the cash back amount Rs1500 in my account.

So please raise a compliant regarding this issue and deposited the cash back amount Rs1500 in my account.

Please give me the email / phone number of the SBI official to contact regarding this issue.

Srinivasa Murthi S R
Hi sravanakumar,

Hope you are doing good.

Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

Thanks,
Snapdeal Team

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