[Resolved]  www.stayzilla.com — Stayzilla is fraud & cheating website. Please do not book anything from www.stayzilla.com

Address:

Bangalore, Karnataka

Hi, I have booked a hotel from www.stayzilla.com on 1st Oct 2014 as against the hotel mentioned in their website through online payment from there payment partner CCAVENUE. As it was very peak season, that hotel was actually booked completely well before. But these STAYZILLA people displayed it as that hotel is available for booking. As soon as I done the payment, that hotel got vanished from the list saying, that hotel is completely booked. But the booking amount is already deducted, for booking I done, didn't received any confirmation for hotel after the payment. Then I inquired about it, they said, hotel is booked in your name we are sending the confirmation for the same, but they never sent. Called their customer call center hundreds of time, not pick of call or once I explain the problem, they were disconnecting it. Also same issue with online chat with them. Finally I have cancelled booking & asked for the refund of the amount. They it cancelled & it will be returned. But they never returned the amount till now. Hence they are highly dishonest, fraudulent & cheaters. Please don't book anything from there website. Thanks & regards Sunil