[Resolved] www.yatra.com — false promise

tsathyabala

from Delhi, Delhi

Address:	Gurgaon, Haryana, 122004
Website:	www.yatra.com

Espected Sir

Recently I have booked a Manali pacakage tour with www.yatra.com and I was completely cheated. What they promised and what they gave is completely different. They offered me 4* hotel but they gave cheap lodge and also very poor service, poor coordination, and completely against the customer interest and worst customer care.

Pls advice how to lodge a complaint against www.yatra.com

So they will not cheat public.

Regards

T. Balaji

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Apr 1, 2018

Complaint marked as Resolved

Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.

Verified Support

Feb 21, 2018

Yatra Online / YatraTrip.in Customer Care's response Dear Balaji,

Greeting from Yatra.com!

We would request to kindly share your Yatra booking number for us to assist you.

Best Regards
Yatra Care

Verified Support

Feb 24, 2018

Yatra Online / YatraTrip.in Customer Care's response Dear Mr Balaji,

Greetings from Yatra.com!

We hereby would like to remind you to share the required details. This will enable us to assist you in resolving your concerns.

Regards
Yatra Care

Verified Support

Feb 28, 2018

Yatra Online / YatraTrip.in Customer Care's response Dear Mr Balaji,

Greetings from Yatra.com!

We would like to remind you to share the required details. This will enable us to assist you in resolving your concerns.

Regards
Yatra Care

Verified Support

Mar 01, 2018

Yatra Online / YatraTrip.in Customer Care's response Dear Mr Balaji,

Greetings from Yatra.com!

We are changing the status of this post to “Resolved” as we have not received any response from your end. For any further queries please feel free to connect with us.

Warm Regards,
Yatra Care