[Resolved] www.yatra.com — rail / booking failed refund not received | |||
मैंने यात्रा.कॉम पे रेल बुकिंग करने की कोशिश की थी परन्तु तिन बार प्रयत्न करने के बाद तीनो बार बुकिंग फ़ैल हो गयी और मेरे अकाउंट से अमाउंट कट गयी और और बुकिंग फ़ैल के massage आ गए परन्तु ७ दिनों के बाद भी अमाउंट मेरे बैंक खाते में जमा नहीं की गयी बुकिंग हेमंत मनोहरराव वैद्य के नाम से की थी और मेरा मोबाइल नो. ९८९०७१०८५७ है बुकिंग वर्धा to कल्याण और कल्याण to वर्धा की थी. निचे रिफरेन्स no और अमाउंट दिया है. कृपया मेरा प्रॉब्लम सॉल्व करे. 1) reference no.[protected] amount 784/- 2) reference no.[protected] amount 784/- 3) reference no.[protected] amount 784/- Was this information helpful? | |||
Sep 15, 2017 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Aug 11, 2017 Yatra Online / YatraTrip.in Customer Care's response Hi Hemant, Regret the inconvenience caused to you! Would like to inform you that Your refund of INR784.00 for this booking reference number[protected] has been processed from our end on 04th Aug'17 and INR784.00 for these booking reference numbers[protected] and[protected] has been processed from our end on 06th Aug'17. If payment has been made from a private bank, it will reflect in the same account within 2 to 3 working days and if payment has been made from public sector bank, it will take up to 7 working days for the credit to reflect in your account. For further assistance feel free to write us or call us on our call center no.[protected]. Thanks, Yatra Care
Verified Support Aug 11, 2017 Yatra Online / YatraTrip.in Customer Care's response Hi HEMANT, We sincerely apologize for the inconvenience caused to you. We have received your query & would respond to you at the earliest. Request your patience in the interim. Best Regards, Yatra Care Verified Support Aug 14, 2017 Yatra Online / YatraTrip.in Customer Care's response Hi Hemant, Greetings from Yatra.com! We have shared the refund reference number received from the bank in a separate email registered with Yatra. We would request you to kindly share the same with your bank for the refund details in case your bank denies for the refund kindly share the written document with us and we will take it forward with your bank. Best Regards Yatra Care. | |||
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