www.Yebhi.com — Booked order is not dispatched

Address:Pune, Maharashtra

I have booked orders of gold coin of Rs 50K between 26Jan to 30Jan 2014 online through yebhi.com.As I got mail that your order will be dispatched within next 8-10 working days.Before booking I called them about the item availability they said you can book and you will get your order next 8-10 days.Now it is almost 22 days over no one orders are get dispatched.When i called them on their customer care number [protected] they are saying that we have canceled service of selling gold coin now and you can cancel your order and your amount will be credited to your online wallet and book any other item.But you wont get the money back.I told them I want my order otherwise my money back.But they are denying this.They are saying you have booked your order by using gift voucher and you wont get the amount back.I am telling that if you canceled the service of selling gold coin then you have to tell me while booking the order.But they have not told anything and even online also they have not shown.Till booking of order they said only to book the order and after booking they are saying we have stopped selling of gold coin online.Please help me in this.Because I invested 50K and worrying about the amount returning. Order numbers: YBH5142877 YBH5147970 YBH5148027 YBH5148052 YBH5148070 YBH5148103 YBH5151822 YBH5159155 Address Of yebhi.com: Yebhi.com, c/o Shop Online Trading Pvt Ltd, 40 Milestone, Delhi Jaipur Highway, Narsingpur Industrial Area (Landmark: Near Krishna Maruti), Udyog Vihar, Phase-VII, Gurgaon - 122001, Haryana.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Yebhi.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    30%
    Complaints
    341
    Pending
    0
    Resolved
    100
    Yebhi.com Phone
    +91 12 4387 7500
    +91 12 4468 3400
    Yebhi.com Address
    Plot No-888, Udyog Vihar - Industrial Area Phase 5, Gurgaon, Haryana, India - 122001
    View all Yebhi.com contact information