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www.orchidsnroses.com Complaints & Reviews

www.orchidsnroses.com
3.4
Updated: Aug 10, 2012
Complaints 9
Resolved
6
Unresolved
3
Good! www.orchidsnroses.com values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that www.orchidsnroses.com step up their efforts to fully resolve all complaints 👍
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www.orchidsnroses.com reviews & complaints(9)

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W
Warraich
Aug 10, 2012
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after full payment nothing is delivered

Address: Haridwar, Uttarakhand

I ordered the flowers from the www.orchidsnroses.com, full payment was deducted next day. But nothing is delivered yet.
As mentioned on the site i already send many mails to [protected]@gmail.com but there is not a single reply.
Also nobody is answering the phone number Mobile: + 91 [protected] mentioned on the site...
Order Number: CART31600043...
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M
mohitprasad
from Kolkata, West Bengal
Jul 30, 2012
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Non delivery of item

I had ordered a bouquet on 19th july 2012 for delivery on 22nd July 2012 at location Jamshedpur, Jharkhand, India. The details of the order is below. Though the order was not delivered, my credit card has been charged for Rs 375. First of all the orchid n roses let us down by not delivering the stuff and on top of it they have charged me for an undelivered item.

I need refund of Rs 375, in addition i should be compensated...
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I
ibmys29
from Ahmedabad, Gujarat
Jun 22, 2012
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Non Delivery of Product

Address: Ahmedabad, Gujarat

An online order was placed from the website www.orchidsnroses.com yesterday (21.06.12) to be delivered yesterday (21.06.12) at Chandkheda, Ahmedabad.
The order no. is CART31346527.
But the order wasn't delivered.
The customer hotline no. [protected] is also not picked up by anybody.
It seems the website is fake. Please DON'T Order anything from this website.


Merchant Site URL...
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J
jijokj2
Jun 5, 2012
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Non refund of the cancelled order

Address: Bangalore, Karnataka

I made an online order on 28/05/12 at http://www.orchidsnroses.com for a Two Tier Birthday Cake and 12 Red Roses Bouquet for my son’s Birth Day. The refrence no is : CART31149549. This was scheduled to be delivered on 10/06/12. As I found their customer service was not satisfactory, I decided to cancel my order on 05/06/12. I was not receiving any response from the merchant and therefore I contacted CCAvenue through whom I made the...
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R
rockin.shrinivas
from Delhi, Delhi
Feb 15, 2012
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Fake Website

Address: Delhi

I had booked flowers to be delivered on Valentines Day ie 14th February 2012. The transaction was done on 05th February 2012 and they had promised to deliver it on 14th.

Here is the order number : CART29966974

Neither have the flowers been delivered nor they are attending any call on their customer helpline number : +91 [protected] and also the mail I sent to their email address mentioned on website has shown...
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A
Ashis Sahoo
Aug 17, 2011
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bought online but stuff never got delivered

Address: Cuttack, Odisha

I bought some flowers from CART28650594 on Aug 12. The order no is CART28650594. But these flowers were never delivered. Since I used my debit card, the money was also deducted from my account. Now neither the customer service ever picks up the phone(the phone is always switched off) nor they reply back when I asked for refunding the money.
Let me know what should I do to teach these guys a lesson.

Ashis...
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R
Romya
from Gurgaon, Haryana
Feb 15, 2011
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NO SERVICE

ALERT!! - Do not place any orders to www.orchidsnroses.com.

I had placed an order yesterday at www.orchidsnroses.com CART27074462 and tried to contact their single customer care number [protected] continuously, where i did not get any response / it was constantly busy. Today, till now the flowers were not delivered (after taking full payment) i still kept trying their number and finally when i got through the "customer...
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G
gururaj
Feb 14, 2011
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Fraud details in site

Address: Bangalore, Karnataka

I have ordered flowers and cake from this site on behalf of my wedding anniversary but the order has not been delivered and the contact number which is given in web site is not working. Whenever I call to the number + 91 [protected], its forwarded and no reponse :( I have spent 1200 for this order and more over my anniversary message is not reached to my wife :( This site is fake 'http://www.orchidsnroses.com/contact_us.htm' Please...
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R
Riverdance
May 15, 2009
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Please be careful about ordering from this site

I ordered two sets of arrangements to be sent to both my mother and mother in law in Bangalore for Mother's Day. I spent over USD $40 on both arrangements - the flowers did get two them but they were AWFUL. They sent some old, dead flowers tied in a string which they must have picked up from the trash. What I hoped to have been a nice thought for my parents - was totally ruined by this company. After repeatedly calling and emailing them...
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