Xiaomi — Extremely very bad customer service of xiaomi work order no. Ola / xm / 15 / 04344

Address:Gautam Buddh Nagar, Uttar Pradesh

I purchased a XIAOMI RED MI 1S a couple of months ago. After some time, hanging problem start, i thought its android problem so I reboot it and start using as normal but after some time it again start hang problem and charging problem. only for few hours it worked. And one day it not start so went to XIOMI service center NOIDA-18 SATYAM COMMUNICATION underground floor. I submit it they said there is motherboard problem, so I said okay repair it ASAP, they said it will take 20-25 day, I said how can I manage without my mobile, they said it your problem. Then I submit it but after 20 day I went there but no response come form there side. I went after 25 day but no respone come form there side even SATYAM COMMUNICATION contact no. is also tried many time in a day but number always busy, (may be they put it off).

service and highly inadequate products if all it takes is a week for them to malfunction. At the service centre, I requested that my phone be replaced, which i was told is not possible. I would like to at least get my money back...
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