Xiaomi India — 2 months passed no service provided (Mi 4i) (Service no. Wxin[protected] | |||||
I have submitted my Mi 4i phone at the Janakpuri- Delhi service centre, 2 months have passed but neither I have got my issue resolved neither even got any call or mail from the customer support to let me know the status. I have tried calling to them many times but the number provided by their Janakpuri-Delhi service center([protected]) is continuously coming switched off and when called to only one customer support toll free number written on the Service order slip, people who are talking don't know when the issue is going to resolve even they are not giving any estimated deadline and just say that you are going to get call back from our side within 48 hours but truly speaking I have never got any call back from the customer support nor from the service centre. Even Mi have closed all their online support and even mailing them is not going to affect. Worst service I have ever seen and the most interesting part is that when you call them at their tool free number now you will get an automated reply saying "thank u for calling Mi India customer service we operate from 9am to 6pm please call us at the operating time" even when you are calling them in their operating hours only. For any further clarification & detail you can call & confirm My Service order No. is WXIN[protected] Was this information helpful? | |||||
| |||||
4 Comments | |||||
Comments
Very true
Reply
For reference you can check the attachment
4%
Complaints
6124
Pending
0
Resolved
259
+91 92 1269 2126
Indiqube, 1st Floor, Marathahalli ORR, Kadubesanahalli, Bangalore South, India - 560103
View all Xiaomi India contact information