Xiaomi India — About my device mi account software

Address:Faridabad, Haryana, 121003
Website:Www.xiomi.com

Hello

I want to tell. My very bad experience from your side one of my hanset mi note 3 32gb golden colour has been damage but d hardware part which is damage is now repried by service centre now the problem i face is i forgot my mi account n password as well as so many times i try the process which is told ur mi executive in mi customercare but i didn't find it resolved so your executive told me to go to the nearest service centre n tell them about the issue the update d software by sending some mail to your cloud team the all time in this process need is 3to 4working days but now it's one week completed still my handset on service centre n they can't able to solve my problm. So many times i called your customers care no but they don't give me satisfy answers also they misbehave me by rude language. It's request u to pls take this to seriously n on urgent beases. I send u all the details of my hanset like jobsheet no which is provide by your authorized service centre which is very bad there tech support executive they don't answers my phone calls they never pic my ph. It's a warm request to u pls take this seriously they don't have sense how to treat h customers n also your customers care executive they talk me very rudely n nonsense. I attached all the document that can be help to solve me problem pls reply me as soon as possible i want my complain soon resolution otherwise i will take another action
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