Xiaomi India — About the customer services

Address:	560037
Website:	www.mi.com

Hi sir,

I have brought the a head set from mi.com on november 2015.
Order number: [protected].
It was not working properly so i have submitted it to marathalli service centre on 2nd of may.
It's been 3 months and i haven't got the response from them every time i call them they just say it is escalated sir we will get back to you but there will be no getting back.
The complaint or service request id is : hhin[protected].

I request you to please take some action so that xioami company will be addressing them in fast manner