[Resolved] Xiaomi India — After 25 Days my mobile not repaired by Service center and nobody pickup the phone
Mumbai, Mumbai City District, Maharashtra, India
Detail of Inspection Sheet or Call Register Number: WXINI[protected].
After 25 Days my mobile not repaired by Service center and nobody pickup the phone INDIA-MAHARASTRA-MUMBAI-DADAR[protected].
When I called in Xiaomi Hotline: [protected] your Customer care Person told me to he have not any information for my mobile and he told me to call to service center where I submit this phone before 26 days.But in this service center nobody pickup the phone.
Its my humble request to you If you are not able to repair my mobile which is already submitted on[protected]:20:14 at DADAR Mumbai-Y CARE Please give me to replacement of the new mobile as same.
One surprising Incident or explanation is given me to customer care person before 25 days when i called him to two time, that time he told me to wait for 25 days whatever services center given to you.
But now a day Xiaomi Hotline: [protected] person told me to contact direct to the cervices center because he have not any information of my mobile.
This is the Address of Service Center:
Star Mall, 202, 2nd floor, , N. C. Kelkar Road, Kelkar Wadi, Dadar, Mumbai, Maharashtra 400028
Complaint marked as Resolved Aug 31, 2017
after complain on same day service center called and I am very happy to get back my mobile after 25 days.
Thanks for all consumer complaints officer to resolved my issue in time.
joshi600's response, Nov 04, 2016
I was been given defective piece by mi redmi 3s prime want to take legal action otherwise contact me on [protected] i purchased mobile the mobile doesnst works i have talked to mi customer care there is no response to my complaint i request the authorised person to look into the complaint as soon as possible contact me as on above mobile number
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