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Xiaomi India Complaints & Reviews

www.mi.com/in
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Updated: Sep 13, 2025
Complaints 6144
Resolved
259
Unresolved
5885
Bad 😕 It seems that Xiaomi India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Xiaomi India reviews & complaints page 14

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S
shubhamp8581
Sep 22, 2022
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Address: AT-KAPARI,POST-,TAL-SHIRALA,DIST-SANGALI
Website: www.mi.com

I have buyed redmi X55 smart TV and i want to exchange or refund.since I don't have opened box also.they are refusing by giving reason to me that mi Indian policy is different from global policy
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    N
    nikhilrjadhav
    Sep 21, 2022
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    Dear Team,
    I had purchased redmi 10 prime on 24th oct 2021. now, I want to exchange the mobile phone on flipkart but after inserting IMEI number flipkart show's incorrect IMEI number. I requested to you please check below product details and resolve the same.

    Product details
    model no. - Redmi 10 prime
    IMEI 1 - [protected]
    IMEI 2 - [protected]
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      B
      Bibhu Bal
      Sep 19, 2022
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      I had purchased Mi 11 I in the month of July but ever since I started using, phone has hadany issues

      The call volume is very low and we need to turn on speaker to hear during call
      The call suddenly drops
      The YouTube hangs when I fast forward videos.
      The battery life is very low.
      These problems started coming after 7 days of no replacement date and hence could not do anything. It cost me 28000 rs which is totally waste now
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        J
        jayenth kannna
        Sep 16, 2022
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        Mobile/ mobile got dead after software update

        Hi sir, as i bought a flagship mobile xiaomi(mi 10t) before a year, the was too good and the performance is too good. BUT AFTER THE SOFTWARE UPDATE I PUT MY MOBILE IN CHARGE AND CAME BACK IT NEVER GOT BOOT, the next day i gave my mobile in service center they said that your mobile dose'nt have any liqude damage or any physical and internal damage but i dont know why your mobile is booting and they were asking about rs:35000(mother...
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        S
        Suraj bhandadari
        Sep 16, 2022
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        Address: Udupi karnataka

        Poco X2 camera censor not working in my smartphone its completely dead, its 1 year completed,
        I went service center they are saying to replace the mother board, it will cost around 10000, this issue happened when software updated MIUI 12.5.6 .
        this issue facing not only me, its issue of maximum poco X2 users facing same issue of this camera problem .
        Xiaomi manufacturing products only works in warranty conditions, after warranty they will create the bugs and damaging the phone . worst experience with Xiaomi .
        #poorQualityofpoco it's Xiaomi .
        #worstbrandever
        +1 photos
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          P
          Parushu MP
          Sep 15, 2022
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          I have bought MI laptop worth of 56K on[protected] but we are facing some heating issue, later we have raised an complaints to check heating issue but without our concern they have closed request so we have directly visited MI service center and given our laptop to fix the heating issue. but no luck, they replied as its common heating across all the MI laptops, so i have left my laptop in the service center...so we have compared apple laptop with MI and service center people accepted that MI laptop is more heating.

          its more than one month im not getting any proper responses from the MI customer care, now they said that we cannt refund the amount that is normal heating.
          I want my amount back or else that heating issue should be resolved.
          Please help me to fix this issue.

          Regards,
          Parshu M
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            M
            Mariya Kausar Faridi
            from Patna, Bihar
            Sep 14, 2022
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            Poor video quality and hangs alot in Instagram and WhatsApp. Google meet do not work properly. All the apps keep stopping and asks to send bug reports. I have it many a times but there's no improvement seen.
            +1 photos
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              A
              anishachandrakumark
              Sep 13, 2022
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              Unable to use back camera, for any personal or official use no scanning or qr code scan unable to do so. cheated with huge price.
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                C
                Chirag GM
                Sep 13, 2022
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                I have raised issue in the xiaomi feedback but still now they haven't replied to my problem but now I came to know that xiaomi will give me the repair cost as now my front camera is not working and back camera also opening very late or sometimes it goes back and the clarity of the camera is not all good as it was in the first so i am going to complaint in the consumer court for my right and i have also complaint in mya mobile so tell them to service my mobile at free of cost
                +1 photos
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                  N
                  Niharika dewari
                  Sep 12, 2022
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                  After new update my front camera is dead . I bought this phone one year one month ago.
                  Service center is charging huge amount.
                  Please redmi take action soon and help all the users who face this problem
                  +1 photos
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                    S
                    saketh939
                    from Kakinada, Andhra Pradesh
                    Sep 11, 2022
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                    After the MIUI 13 update my mobile front camera, wide angle camera, Bluetooth, speaker stopped working. There is no response or replacement from the company.we need to replace them with our own money
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                      J
                      JUSTICE ARMY
                      Sep 11, 2022
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                      In other redmi 9i android 11 running . but my phone have no update for android 11 please give me
                      +1 photos
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                        A
                        ADHUL SHAJU
                        Sep 11, 2022
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                        I brought mi 10t pro two years back and now it's showing motherboard issue after updation.it has not even falled from me.now service center is saying huge amount for motherboard.i want replacement for my phone as many are complaing the same issue.
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                          R
                          richraj225
                          from Kurnool, Andhra Pradesh
                          Sep 8, 2022
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                          Address: Indiqube, 1st Floor, Marathahalli ORR, Kadubesanahalli, Bangalore South, India - 560103
                          Website: www.mi.com/in

                          I am using getspps since a long time.
                          I am holding 34930+ coins.
                          I am unable to redeem it. I tried with 10AM, 3AM, submitting captcha in 2-3sec. Either I am getting server error message from you end or out of stock.
                          I this a new way to fraud customers. Since last 2-3momths I am trying out daily, but no use. I tried with my 100MBPS wifi also. Still its the same.
                          Kindly redeem my points and share me the coupon of Mi usb cable (1), Mi Motion-Activated Night Light2 (2).
                          I am a great fan of Mi may be the trust getting lower day by day due to such malicious activities of you.
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                            G
                            Gaju05
                            from Mumbai, Maharashtra
                            Sep 8, 2022
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                            I have already lodge complaint on this portal and got reply from your end ID: 3289417. But since that day (26th Aug) I'm waiting for call/email from XIAOMI INDIA.

                            The new exchange mobile i.e., POCO X4 PRO there was display issue within a 2week, and they did the software. I'm really disappointed with this exchange mobile due to low end processor.

                            Your attention is highly matters.

                            Request you to please push them or send them a reminder in order to get call/email.

                            Many thanks
                            Gajendra K.
                            [protected]
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                              S
                              shivaniarora@2000
                              from Delhi, Delhi
                              Sep 7, 2022
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                              I have purchased my phone last year in October. since purchase date I am phasing problem in my phone i have visited service centre many times they repair it every time but now I am fed up. Please replace my product.
                              I wanted to replacement as my remedy since 1st day but my remedy is not being considered properly.
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                                S
                                SassyClassy
                                Sep 7, 2022
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                                After updating miui 13 version in my redmi note 10 pro Max, my front camera is totally dead and my rear camera is like a moody camera, if it wants to work then it will work otherwise it won't. What kind o[censored]pdation it is that hard accessories of phone stops working? I visited at centre and they says that I need to pay 10, 000 ₹ for installing new front camera. I was a mi fan till now but because of this I am totally disappointed and heart broken. If company knows this bugs will create mess in people's life then they shouldn't provide updation or they should give some free service to fix the phones after updation. People, my advice to you is please do updation after consulting with the service centers otherwise don't update because now it's like YOU DO UPDATION BUT AT YOUR OWN RISK. Totally disappointed...

                                To Xiaomi,
                                Please fix my phone or replace it with other 🙏
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                                  A
                                  Aravind_1
                                  from Hyderabad, Andhra Pradesh
                                  Sep 7, 2022
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                                  I lost my mobile on 04/09/2022 while travelling in a bus, somebody as stolen it and switched off it.I have personal information in the phone.I already lodged a complaint .

                                  Please trace it as soon as possible.
                                  IMEI 1:[protected]
                                  IMEI 2:[protected]

                                  contact:
                                  [protected]
                                  [protected]@gmail.com
                                  +1 photos
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                                    K
                                    Katleri
                                    from Bidar, Karnataka
                                    Sep 6, 2022
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                                    Hii iam a Xiaomi mobile user since many years, , , but recently my redmi note 9 pro Max mobile display got damaged by falling in water ..
                                    I had gone to xiaomi store for my repairing work because there is no Xiaomi service centre in my town.But the store owner frauded me by fixing duplicate display of worth 3, 600, , which I got to know from Xiaomi service centre...

                                    I sent the email some time ago but there is no reply ...

                                    I want the compensation or a new Mobile .Otherwise I will approach legally .

                                    He had not given me bill or anything after repair, , very disappointed with the service.

                                    So please consider this the serious issue iam facing lot of problems in my new device also which is redmi 10 prime.
                                    Either i want a new mobile or compensation money of 25000(a worth of a new mobile)
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                                      D
                                      deena.kumar6
                                      from Chennai, Tamil Nadu
                                      Sep 6, 2022
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                                      Address: Chennai

                                      I have purchased Redmi Note 11 T on 1st of August i faced issue in Bluetooth not connecting at the time of incoming & Outgoing calls same has been handover to service center after 30 days i have received replacement

                                      same issue i have faced in replacement mobile Bluetooth not connecting at the time of Incoming & Outgoing calls
                                      and same handover in service center

                                      service center Order NO - WXIN[protected]
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