Xiaomi India Complaints & Reviews

I have purchase redmi note 4 from mi store at 17 sept 2017. But i am facing many problems in redmi note 4 (4-64gb) from date of purchase like -
1. Auto silent.
2. Apps not responding.
3. Video not play
4. Hanging problem.
5. Headphone problem etc.
I went to service center 8-10 times but these issues are not solve.
I have complained about it through mail many times but no proper solution from him.
100 times called to customer care but they cant take my complaint seriously. After doing this activity i conclude that redmi product and its service is worst. Plz dont purchase redmi product.

My mi note 4 have a ghost touch after updating to mi9 the phone is rebooting for many times. If the device on then next problem is unfortunately closing every google apps. Then the phone will uninstall many apps without my knowledge. I can't even make a urgent call due to this issue. I had made my friends away from taking mi note 4. I recommend them vivo or oppo to spend their cash usefully. I will continue this. And no one is gonna take any redmi device with my knowledge. If you want me to stop this please fix this issue.
Hope a reply soon
Thank you
Rahul krishna tm

The authorized service center in vizianagaram of mi sri sai tulasi center is offering the worst mi services ever. I have visited mi centers in other cities but never been through such type. I have given my mi max prime for screen replacement which they had the improper display done with an aggressive conummer treatment that is worth complaining. Even though the phone is repaired it is not satisfactory.

Speaker of my redmii note 4 not working properly. When i visited service center they change part free but insist to update the phone. I dont want to update my phone so they charge me 350 rs for my faulty part even if my phone is under warranty and said company will not replace my faulty part if i dont update.
So i want to know why it is compulsory for some one to update phone in service center or service is just misguiding customers

Hi im dr nitin. Purchased redmi note4 6 mnths back. Got a crack on screen when i jus put it in my pocket. Then even on slightly gettin wet, its voice becomes weird kind. Last day it fell frm my pocket&its screen broke but touch is intact. Company asks for rs3500 for replacment. Evn its under warranty. Y do they provide warranty if they cant repair screen under warranty. Majority customers come with screen cracks not any other complaints. The phone costs 12k and screen costs 4k. Waste phone. Chinese ks always chinese. Time to throw them out oc india. Poor services with extremely high cost

हेलो मेंने redimi note 4 फरवरी 2017 में प्लिप कार्ड से लिया था, पिछले ऐक महीने से इसमे चार्जिंग की दिक्कत हो रही है, मेने इस कंपनी के सर्विस सैंटर मे दिखाया जो कि जी टी वी नगर कैंप दिल्ली में है उन्होने कहा कि जेक खराब है और बदल कर दै दिया लेकिन दिक्कत ठीक नही हुई । फिर हमने दुबारा वंही दिखाया
वो बोले कि इसका सोप्टवेयर उड गया था, जबकि उन्होने किया कुछ भी नहीं एक घंटे बिठाकर फोन दे दिया । लेकिन दिक्कत अभी भी ज्यों की त्यों है. अब में क्या करुं सेंटर वाले बेवकूफ बनाकर भेज देते हें, प्लीज हम कबतक काम छोडकर इनके पीछे भागते रहें

I bought mi 4a (Mobile) online through flipkart but it's battery automatically swelled up with in one month from the date of purchase. I contacted with mi service centre and made contact with mi customer care also but they didn't replace the battery and informed that there is no warranty on battery and you have to pay for its replacement whereas as per advertisement company provides 6 months warranty on battery.....

I had purchased xiaomi redmi note 4, 64 gb mobile on 22 march 2017 from flipkart.
I am facing many issues since the mobile was purchased. Totally annoyed and dissatisfied with its performance.

I had visited authorized redmi service center located at viman nagar on 16th oct 2017, with below issues (Listed in detail):

1) all applications installed in mobile stops working.
2) mobile screen touch not working.
3) mobile hangs up in intervals when plugged/ unplugged from charging.
4) screen goes off when plugged during charging.
5) factory reset does not resolve the issue. After 2-3 hours same issues appear.
6) phone does not ring, even though its not in silent mode.
7) battery drains out early.

With the above issues mentioned, the service center technician had to replace mobile's motherboard.
No physical and water damage observed after investigating by technician

After 2 weeks the same issues occurred with the mobile, restarting the mobile didn't work nor factory reset.
I had to visit again the same authorized redmi service center as mentioned above on 18th november 2017.

They had to replace the mobile's motherboard again
No physical and water damage observed after investigating by technician

As this mobile is within warranty, i want to replace the mobile handset and receive a new mobile handset (With same configuration).

I had sent an email to mi customer care team for help on this issue, now they are expecting to visit the service center again which is impossible as i have already been to service center twice and the mobile is still having issues (After replacing the motherboard).

I am expecting a replacement of this mobile as due to this i have incurred loss a lot.

I have attached all the pictures and the necessary documents for the reference (Deleting the personal information, as the same i have shared it with mi customer care team)

Respected sir,
My device redmi 3s prime has encountered some issue with the hotspot. Other devices can connect to the hotspot but it's not delivering internet and can't even render loading google. But at the same time my mobile data is working perfectly fine.
I look forward to a reply/callback and i hope for a good help service from xiaomi india.

Battery is draining to fast like from 60 to 0 and it's switched off and can't start and seals of the phone is also starts opening it's too much disgusting i have tooked this phone by too much trust on xiomi company but the company is giving fake product so please take my mi note 4 and repair it or please replace it because iam getting too much trouble. While using phone always it switched off at best moments like having pics any official work i think this phone is waste for me

I am using the redmi 4a (Gold, 32gb) from 1st october 2017 (Purchased from amazon.in with invoice details: mh-bom[protected] invoice date: 24.09.2017). I have been using this phone with sim card on first slot only. When i inserted
The second sim yesterday, the second slot was not detecting the sim.
I produced the phone to redmi service centre (Taratala, new alipore, kolkata) on 01.12.2017 and as per service centre's statement, the sim reader pin for second sim slot is missing. The service centre said it is due to mishandling which is impossible (Or mishandled by service centre personal) as it has been opened by them for the first time. They gave an estimate of ₹4911.16 for repairing the same out of warranty (Service request num - wxin[protected].
Either i want this phone to be replaced or repaired within warranty. Else i will raise complaint against the same in consumer court for due redressal.
Please acknowledge and do the needful with immediate effect.

I bought mi a1 model new mobilephone by online shopping at 23rd nov 2017, and deliveried to me 25th nov 2017. Mobile network is poor to use, i have problem in 4g connection. It was slow to download and browse. I went the network shoroom and changed the sim card but i have the same problem. Then i was cantact mi service center in chennai velachery and advised to replace mobile. So i requested you to kindly replace my mobilephone.

I want to draw your attention to my problmes. I'm suffering from number of problm as mentioned below

1) when i use any app's most of time my phone show that the app isn't responding...

2) some time my phone loose its security lock automatically, it is a kind o[censored]nsafe because its a matter of my privacy.

3) nd mean while my phone doesn't ring... I'm also suffering from hanging problm...

Plz repair my phone or refund my money... I m really fed up of this... Please do something

My redmi note 4 mobile missing, please help me searching my mobile.
Imei-1 no is [protected] & imei-2 no is [protected] double sim mobil.
Product module : 2016100.
Part no : mzb5543in manufacture june-2017.
Please track my mobile location and return to me.

Thanking you,
Chandrashekhar borannavar.
Room no 501, b1 wing avenue sanklp apartment.
Near baburao shore building.
Old sangvi pune. Pin code 401127
Maharashtra state.
India
Phone no[protected].

I have purchased redmi note3 phone from amazon. After 6 months only, it just stopped working. I have taken mi pickup service 3 times to get my phone repaired but every time they have taken delivery charges and also charged some 2249 rupees as its repairing cost. At the end i got my phone unrepaired.
So mi company either repair my phone, bring it in working condition or else refund my money.
I suggest everyone not use mi phones anymore now.#poor service #ridiculous staff

Mr whatever, if you guys do not have the capability to serve your consumer/customer correctly for issuing worst products.

For your reference complaint no :[protected].

To get an replacement we should search & go the service center & explain the defect in the product and then they are going to rise an complaints it seems bull #.
Its a worst experience for an 1st time with mi india, no other online marketing
Is like, totally pathetic service.

I had gone to care 2 times for the same problem and they are repairing but it works only for 5-7 days and again same problem and i had used it for only 3 months and from 2 months this problem is going on. I had spent 2000 for traveling upto cares and now i don't want to spend more money i want to replace it plz. I switchs on it has some crossing colour lines and it hangs and also sticks in mi.com.

Since first day it's hanging and always some or some issues are occurring, never thought a 4gb ram mobile works like this.. So unsatisfied from this product, i would never suggest to buy this..

Keypad hanging, mobile freezing, and what not, it's better i would have not spent 15000 on this product.

Unsatisfied product and i would give 0 rating

Dear sir

I have purchased mi a1 mobile worth rs. 14999/- on 23 november 2017 from mi online. I have only received the hand set and charger but main thing that is headphone i have not received, surprised that every companies are giving headphone. After spending rs. 14999/- from such big selling company you are not giving headphone.

Please therefore provide me the headphone of mi

Mahesh
[protected]

On 18th of october 2016 i bought redmi 3s prime and then after using 6 months i had an issue with charging. Charging get disconnected and connected automatically and on may they fixed it. Then it happen on august also. After that they took 4 days and also fixed it. On this repairing they changed the motherboard.
After using several months.
On 25th of october at 8pm when i was watching youtube. The phone restarts it self and stuck at mi logo. I took the device to service. After diagnose they asked for 6312/- for changing the mother-board once again as it was not in warranty.
I haven't done a single modification to this device though this it is now not working and stuck at mi logo. There is also no physical or liquid damage.

I need it to repaired or replaced.

Invoice:- https://goo.gl/iQau98