Xiaomi India Complaints & Reviews

I am using the redmi 4a (Gold, 32gb) from 1st october 2017 (Purchased from amazon.in with invoice details: mh-bom[protected] invoice date: 24.09.2017). I have been using this phone with sim card on first slot only. When i inserted
The second sim yesterday, the second slot was not detecting the sim.
I produced the phone to redmi service centre (Taratala, new alipore, kolkata) on 01.12.2017 and as per service centre's statement, the sim reader pin for second sim slot is missing. The service centre said it is due to mishandling which is impossible (Or mishandled by service centre personal) as it has been opened by them for the first time. They gave an estimate of ₹4911.16 for repairing the same out of warranty (Service request num - wxin[protected].
Either i want this phone to be replaced or repaired within warranty. Else i will raise complaint against the same in consumer court for due redressal.
Please acknowledge and do the needful with immediate effect.

I bought mi a1 model new mobilephone by online shopping at 23rd nov 2017, and deliveried to me 25th nov 2017. Mobile network is poor to use, i have problem in 4g connection. It was slow to download and browse. I went the network shoroom and changed the sim card but i have the same problem. Then i was cantact mi service center in chennai velachery and advised to replace mobile. So i requested you to kindly replace my mobilephone.

I want to draw your attention to my problmes. I'm suffering from number of problm as mentioned below

1) when i use any app's most of time my phone show that the app isn't responding...

2) some time my phone loose its security lock automatically, it is a kind o[censored]nsafe because its a matter of my privacy.

3) nd mean while my phone doesn't ring... I'm also suffering from hanging problm...

Plz repair my phone or refund my money... I m really fed up of this... Please do something

My redmi note 4 mobile missing, please help me searching my mobile.
Imei-1 no is [protected] & imei-2 no is [protected] double sim mobil.
Product module : 2016100.
Part no : mzb5543in manufacture june-2017.
Please track my mobile location and return to me.

Thanking you,
Chandrashekhar borannavar.
Room no 501, b1 wing avenue sanklp apartment.
Near baburao shore building.
Old sangvi pune. Pin code 401127
Maharashtra state.
India
Phone no[protected].

I have purchased redmi note3 phone from amazon. After 6 months only, it just stopped working. I have taken mi pickup service 3 times to get my phone repaired but every time they have taken delivery charges and also charged some 2249 rupees as its repairing cost. At the end i got my phone unrepaired.
So mi company either repair my phone, bring it in working condition or else refund my money.
I suggest everyone not use mi phones anymore now.#poor service #ridiculous staff

Mr whatever, if you guys do not have the capability to serve your consumer/customer correctly for issuing worst products.

For your reference complaint no :[protected].

To get an replacement we should search & go the service center & explain the defect in the product and then they are going to rise an complaints it seems bull #.
Its a worst experience for an 1st time with mi india, no other online marketing
Is like, totally pathetic service.

I had gone to care 2 times for the same problem and they are repairing but it works only for 5-7 days and again same problem and i had used it for only 3 months and from 2 months this problem is going on. I had spent 2000 for traveling upto cares and now i don't want to spend more money i want to replace it plz. I switchs on it has some crossing colour lines and it hangs and also sticks in mi.com.

Since first day it's hanging and always some or some issues are occurring, never thought a 4gb ram mobile works like this.. So unsatisfied from this product, i would never suggest to buy this..

Keypad hanging, mobile freezing, and what not, it's better i would have not spent 15000 on this product.

Unsatisfied product and i would give 0 rating

Dear sir

I have purchased mi a1 mobile worth rs. 14999/- on 23 november 2017 from mi online. I have only received the hand set and charger but main thing that is headphone i have not received, surprised that every companies are giving headphone. After spending rs. 14999/- from such big selling company you are not giving headphone.

Please therefore provide me the headphone of mi

Mahesh
[protected]

On 18th of october 2016 i bought redmi 3s prime and then after using 6 months i had an issue with charging. Charging get disconnected and connected automatically and on may they fixed it. Then it happen on august also. After that they took 4 days and also fixed it. On this repairing they changed the motherboard.
After using several months.
On 25th of october at 8pm when i was watching youtube. The phone restarts it self and stuck at mi logo. I took the device to service. After diagnose they asked for 6312/- for changing the mother-board once again as it was not in warranty.
I haven't done a single modification to this device though this it is now not working and stuck at mi logo. There is also no physical or liquid damage.

I need it to repaired or replaced.

Invoice:- https://goo.gl/iQau98

My redmi 4a mobile suddenly stops working. I gave the phone to service center. They first ask me is there any liquid damage i said its impossible because the phone is used in office where there is no chance of such damage. Then they said ok we will inform you as our expert check the phone and confirm the actual damage happened. Then they call me and said that it is the case of liquid damage. They ask for rs.5000+ for the motherboard replacement. Then i contact to mi customer care india and discuss the issue with miss. Vaishali. She said that if expert has checked then that's the actual cause of the damage. I said her mam 2 more guys visited that service center the same time i visited and they told me that if the phone is damaged for any reason they charge for the wrong reason. Suppose your phone is off due to overheating they will make you pay for new motherboard that is rs.5000+ but not actually replace it. Thats how they deal. They also show me 4-5 videos in youtube having the same problem of wrongly charge issue.

1-https://www.youtube.com/watch?v=zppuV9c5YZg
2-https://www.youtube.com/watch?v=lWpvpYo-vjA
3-https://www.youtube.com/watch?v=mtouoelmBdU
4-https://www.youtube.com/watch?v=2UvbuI7I5ys
5-https://www.youtube.com/watch?v=UibLoA2joxc
Please see this videos and please make enough justice.

Very bad service observe from mi. I have mi note 4 mobile purchased in 21 april 2017 under warranty. Register number - aaaci0886ksd002.
Last 10 days back mobile was automatically off in mid night. So i visited to shivajinagar service station on 24th nov2017, as per testing of two hours they said the motherboard is damaged without any proper reason, need to change it it is under warranty without pay we can change it, but unfortunately they don’t have motherboard and wait mode for 1 week, after one week they said don’t know when it comes? Better you go other office at vimannagar they have it now and change it under warranty. I visited to that office after their testing they made report that it damage because of water and there is no any previous testing report online by shivajinagar office. Then i visited again to shivajinagar office but they change their statement.

Now iam thinking about consumer court
Please find the attached bill and service report by vimannagar office on 27th nov, no report given by shivaginagar office on 24th nov but i have service messages

I have change my redmi note 4 display
In xiaomi care centre and they cost is another of xiaomi spare parts price list the price of display is rs2400 and they change my mobile display in 3400
And not give me original bill with gst number and the bill will send your gmail or mobile number but no msg in my gmail or mobile number in massage so ho and where i complaints these problems

I bought a redmi note 4 mobile from flipkart on 21 september 2017. I was glad about my new phone but unfortunately i received a defective one. My phone was not working well, many times it worked automatically without my concern. Autofunctioning includes camera, keypad dialling, qwerty keypad working and many more.. So, for this disgust i submitted my phone in redmi service centre and they updated phone's software. It worked well for 2-3 days but again i found the same defect.. It's really disgusting and now i don't have that much time to visit service centre again and again for this defective handset... I am really frustrated with xiaomi cause they are asking again to update my phone's software.. Plz help me to get a new phone and take strict actions against xiaomi for mentally harashing me.. Thank u.
Name-payal prakhar
Mobile-[protected]
[protected]@gmail.com
Imei-[protected]

I have redmi note 4 gifted by a relative. I was always against the redmi phones. I believe they are of inferior quality.

My phone is not different. When i capture the video, there's lots and lots of cracking heard in the audio that's not present at the time of recording.

I tried updating the miui to the latest version and even tried using third party apps, but the issue remains.

I would advice indian consumers to stay away from mi phones.

I am using redmi4 4gb 64gb. I am fully satisfied. Special thanks to you to make this handset. But i have a 3 little complaints. 🔋 charging is too long, and some time incoming call not showing, but ringing. That missed call is not showing on recent call history. Battery is suddenly discharge while traveling and a small 🔥 while traveling. Plz rectify the above complaints the next update. I hope you are doing well.

Xiaomi should provide Nougat Update to Redmi 3S and Redmi Note 3, They are just 1 year old, and you are not providing the security patch, Redmi 4A which is less, powerful than both the device received Nougat and has Latest Security Patch, I think you only think about Money, only the phones which is still in the market are receiving updates, You know only providing MIUI update does not help because new feature does not work without Nougat.

I tried setting up my corporate email account in my brand new redmi note 4 (Order # [protected]) but it is impossible to do so as the hardware seems not to be supporting this option. I keep getting error of google device policy error.

I complained the same to them on their toll free number several time to refund the entire amount as the phone is useless if the hardware cannot support some of the features. Every time i get a response from the nodal officer that your case is in progress and someone will call me from the back-end team within 24 hrs and its been 10 days and still no one has called till date.

Regards
Pratik shah

Dear xiamoi team,

I had buy a red-mi note 4 mobile last 3 months back presently my vodafone 4g sim activate in my phone present issue is 4g network is not connected only 3g is connected. I ask vodafone network he says red-mi phone problem in network issue already 4g activate in your sim he says contact red-mi store network error: 20256 number is says i forgot. Please resolve the issue for me.

My name : p. Mohankrishna
Phone number :[protected] or [protected]

Hi.,

I purchased mi note 3 on 2016, till one year it was good, after that it starts hanging like unfortunately mobile not supported, calls not disconnecting & making, suddenly camera got stopped, getting heat without any reason, battery life gone. 3 months before i formatted this mobile, after that those issues persists thries per week. More details reach me on [protected].