Xiaomi India Complaints & Reviews

I purchased Mi 10t considering all it's specifications, Pros & cons.

On official product page it is clearly mentioned support for 5G in Dual modes with 5g bands: n1/n3/n7/n8/n20/n28/n38/n41/n77/n78.
We don't expect such neglecting treatment, misleading in terms of specifications to flagship phone MI 10t atleast for 5g Standalone connectivity.

As we are observing & amazed to see older flagship device mi 10t is getting ignored for basic connectivity support as mentioned.
Why company is treating & misleading customers in this way in terms of specifications.
we already contacted customer care & service centre suggesting to exchange/ downgrade the device with some cheap quality specifications .
We are not supposed to purchase to downgrading to other model.

Kindly provide very specific to the question whether the update for enabling 5G SA support for JIO 5g will be released or not as per commitment on twitter & in specifications.

Please confirm exact time period within which 5G SA ota update will be available?

I purchased Mi 10t considering all it's specifications, Pros & cons. On official product page it is clearly mentioned support for 5G in Dual modes with 5g bands: n1/n3/n7/n8/n20/n28/n38/n41/n77/n78.
We don't expect such neglecting treatment, misleading in terms of specifications to flagship phone MI 10t atleast for 5g Standalone connectivity.
As we are observing & amazed to see older flagship device mi 10t is getting ignored for basic connectivity support as mentioned.
Why company is treating & misleading customers in this way in terms of specifications.
we already contacted customer care & service center suggesting to exchange/ downgrade the device with some cheap quality specifications .
We are not supposed to purchase to downgrading to other model.

Kindly provide very specific to the question whether the update for enabling 5G SA support for JIO 5g will be released or not as per commitment on twitter & in specifications.

Please confirm exact time period within which 5g SA ota update will be available?

I'm trying to redeem coins in myapps on my mi mobile but daily it's showing out of stock. I'm checking daily at 10 AM and 3 PM but no use.
I want to redeem my coins

In mi note 10 pro max have lot of issues not only mother board they have so many issues like over heating, camera issue, mobile lagging, connecting problems. the mobile is suddenly off it can't on. I went to service center he tells mother board issue. when I update the mobile I got this issue. The mi company will not respond till now. so many got the same issue.

I am not satisfied with your service..I brought new model tv mi 5x .I booked the tv on launch date and I received 17/09/2021..2 weeks before this tv display has gone.and I registered a service request on 12/07/2023..After 2 days a technician came to my home and check the tv.and he told me that the panel was faulty and replace the panel within 7 days..After 7 days there is no contact and I called his service center that is at perumbavoor..And a staff in the service center told me there is no panel dispatch and it will take more time ..They got a mail from xiaomi there is shortage of mi 5x 43 inch tv panel..After 10 working days I registered a complaint ..The one of your executive called me and tell it will take again 10 working days..This is not acceptable for me..This is new model tv ..The company is don't given proper support you cannot move ahead..I was one of the xiaomi fan . But after I faces this issue totally disappointed..Now almost 2 weeks my is tv dead.Now they saying wait until August 08..complaint with reference number: WOIN[protected]
I am very very disappointed with xiaomi customer support

I am not satisfied with your service..I brought new model tv mi 5x .I booked the tv on launch date and I received 17/09/2021..2 weeks before this tv display has gone.and I registered a service request on 12/07/2023..After 2 days a technician came to my home and check the tv.and he told me that the panel was faulty and replace the panel within 7 days..After 7 days there is no contact and I called his service center that is at perumbavoor..And a staff in the service center told me there is no panel dispatch and it will take more time ..They got a mail from xiaomi there is shortage of mi 5x 43 inch tv panel..After 10 working days I registered a complaint ..The one of your executive called me and tell it will take again 10 working days..This is not acceptable for me..This is new model tv ..The company is don't given proper support you cannot move ahead..I was one of the xiaomi fan . But after I faces this issue totally disappointed..Now almost 2 weeks my is tv dead.now they are saying wait until August 08..
WOIN[protected] this is the complaint number

Basically, I'm a Redmi fan. I bought Redmi note 10 pro max 8gb 128GB, part No MZB08LSIN ON THE FIRST DAY OF ITS RELEASE 18TH MARCH 2021.

From the day first it was detective, I guess.

1. Calling problem from my side everyones call is ended immediately until I "RESTART" the phone.
2. Calling from other end, in the morning no one cannot connect me as well until I "UNLOCK" the phone. Yes, just unlock.
3. When I saved a number then only the contact name is showing, no option to display contact number, is very annoying.
4. Sometimes the phone is lagging insanely in the mean working time. I never saw that kind of lagging in any xiaomi phone ever. In this range I accept more.
5. In the multi-tasking the phone goes black permanently, any switch doesn't wake it up, until I press power button 10sec, then it restart.
6. Sometimes just the lock button doesn't work, until a incoming call comes in then it lights up and working.
And now it is completely dead for the past 4 months, I could nt go to the service centre due to a recent death of my Brother in law due to cancer.

Last week i went to the service centre they told that the 2 year warranty period is over and the issue is with Mother board, it will cost Rs. 13, 500/- When I call the customer care they said it will get repaired with free of cost if the issue is with mother board. please help me to get it resolved.

I bought an MI 43 inches TV . After 10 months it was a power on off issue.So i booked a repair request on 9 th july 2023.the technician team came to our house on 12th July and they said it is a panel issue.Tv was under warranty for 2 years.They said it will be repaired within 7 days.But it wasn’t.Then i called service center they again told me to wait for 26 th July.Again they failed. As of now they are saying to wait for 7th August...

I have taken a mi tv 32 inches And Mi company have given extended warranty from zooper which is valid till nov 2023 now my tv is not working i have call many times technician have visit at my place they have click the picture of the repair part and sent to the zooper they are saying once we will get approval we will get back soon it's already 13 working days ago but still no solution getting they giving fake commitment to the customer again nd again saying wait for the approval very worst service nd this is scam company i'm personally suggesting uh do not buy extended warranty from this company i.e. zooper fake company i have call many times to the mi company but they are not giving any positive response they are saying just to wait the tat time is already ago both the company are fake company mi and zooper and also do not to buy mi product

Using Redmi note 10Pro from 29, may2021. After miui 14 upgrade front camera stopped working totally.It was perfectly before.Went to nearest service center. they are saying they have guidelines that it can be repaired i[censored]nder 2 year. they are asking 11000 INR. What's my mistake its only 2 year 2 months. So now if a user upgrade his phone after 2 year 2 months then their phone can be damaged? Xiaomi can care about those people who are...

Hi Team,
I submitted my phone 20-Jul-2023 on Bhubaneswar(Opp Lagna mandap Bhubaneswar, 751016) service center, my issue was all application opening automatically, they informed some technical issue leave your phone and it will take time to resolve.on 24-July, I asked them of status now they are saying your phone band we can't do anything as you have screen issue however at the time of submission they did not mention band and they gave one Receipt and mention Fault issue :System Application Fault. Cosmetic : Good Apperiance.
b)Again i connected phone service center thy connected with engineer and told me they have snaps where phone was band i aksed them photo date they said we don't know dates(means they are uploading other pics of any other mobile).

At the time of submission WHY they do not mention in that Receipt as your mobile was band they are playing with our TRUST/They are doing what they want.

Now they are saying pay 4300 amount or take your phone.

Please find attached photo where clearly mention system issue
NOW they band my mobile and saying we can't help you.

Please help me.

The product in flipkart showing arriving today but it hasn't shipped yet

Sir,

I placed a order on mi.com for bought a mobile phone of Rs-21999/-on dated 23.06.2021 but the payment was deduct on 3 times. One transaction is reversed in my account on dated 29.06.2021 of Rs-21999/-. One order no-[protected] recd on against 2nd transaction and 3rd one is still pending. I tried to reach many time but they are not responsed plz provide me resolution

I purchased Redmi Note 10 Pro at Rs.18, 000. After the most recent update of MIUI, my camera stopped working and a couple of days later my phone isn't switching on and it says that SYSTEM UI NOT WORKING.the mi service centre says that the motherboard needs to be replaced and it will cost me around Rs. 8000 which is more than half the price at which I bought my phone. This problem has been caused by the MiUi update, why do I have to pay so much for an issue that was created on your end!! The price to pay is just unacceptable. A new phone can be bought in that amount. How do you expect me to pay such a huge amount for this????
I am awaiting your response on this matter. Please get back to me ASAP.

We bought MI TV 5X 43 inch from Amazon. com website on order date[protected]. TV is working well upto June 12 2023. On June 12 while watching TV suddenly it split into two screen. We informed MI service center regarding this. They sent service person from Shollinganallur. Service person came and checked tv. He replied no warrenty for tv and said it is physical damage eventhough there is no dent on screen and it got split while watching.

Service person([protected]) also asked visitation charge 250 rupees for that there is no bill. We asked for manager but there is no reply. Service person threatened us that he won't allow us to claim warranty for tv.

Next day that service person mentioned there was tv failure in our home in his whatsApp groups. Many other persons daily called us for screen replacement for 10000 rupees then.

We also raised another ticket MI service center, there was no reply and they closed the ticket without telling us any reason.

I bought a MI 80 CM 5A series hd ready smart android TV on October 19, 2022, and it worked fine until July 4, 2023, when it suddenly stopped working.
and we informed and logged a call through the MI service centre on July 4, 2023, and since we are following up with an engineer to check and resolve the TV issue,
but nobody has come home.
Token no.M6271059
Product no. 40429/c[protected].

Regards
Nitin Bhalekar
[protected]

Few days ago I've purchased a redmi 9 Active phone from Flipkart. But the phone is not in working condition. After using few minutes it's automatically turning off. At the time of buying product there was 7 days return policy in Flipkart app. But now they are not giving replacement or refund option in the application. When I've talked to them, they are telling I've to claim it from brand. And I've visited brand Authorised 2 day. But they are telling this phone is not in warranty, they denied and telling that Flipkart will be responsible of this product as they were giving return option.
Than I again talked to Flipkart and they were telling no need to stay in service center, we will provide the replacement or refund option. But still not got that option. Now they are telling I have to go to service center again and take a job sheet from them. Now I am feeling harrasment from both sides.
So I'm requesting, please help me to get better solution as soon as possible.
Thank you

Poco X2 dead I have visited service center in the year of 2021 I don't have any jobsheet number because your service center didn't give me and I didn't have even my imei number know its rough my bill also be lost my 17500rs lost when I was visited service centre demanded 13000 after that mi announcement of free motherboard replcement kindly replace my motherboard

The motherboard of xiaomi 11 lite ne was dead in 15th month of purchase and company is demanding 16000 for the service for their fault in motherboard.

I have redmi note 10 pro, I'm facing rear camera blur problem