| Address: | Sec - 4, Bokaro, Jharkhanad, Pin code - 827004 |
Dear Sir,
Myself Chhotu Singh, my mobile is in warranty period device name is Redmi 10 prime, model 21061119BI WITH IMEI no. - [protected]; Right now my mobile is suffering from network issue in which no service is showing due to this issue I visited my nearby service center situated at Sec-4 branch, Bokaro. I want to share this information as I am a victim (consumer) of bad behavior shown by the service center employees. First of all they I have observed that, they don't even know what to do in this situation as they told that mobile is having some software problem and reset my phone due to which I have lost my personnel data, after then when they observed that tower is still not working then they suggested me by saying that they think that it might be a hardware issue and come after 10 days as they don't have related parts to repair.
Sir, I want to ask you is that possible to work without mobile in today's world. Sir, due to service center issue most of the people are moving to buy other phones. This became every consumer issue but the problem is not shared to you because most of the middle-class family is having this MI phone but due to lack of education, they are not able to share the information.
Therefore, I urge you Sir please do the needful action.
Email: [protected]@gmail.com
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