Xiaomi India — Bad service and highly unprofessional customer support

Address:	500044
Website:	www.mi.com/in

Jobsheet number : wxin[protected]
Service center : himayath nagar, hyderabad

This regarding my phone xiaomi redmi note 3.
After buying it within a month it got stopped working, 3 major problems.

1. While pressing power button it is getting volume up (Power button was not working)
2. Charging port stopped working only after hard reset it was working only 1 time then again stopped
3. Some times inbuilt buttons are stop working so i failed to go back or on home screen

Gave phone to service centre on 29th aug. They told it will back withing 10 to 15 days.
But still not back.

Called to customer service after 20 days and got very unprofessional behaviour from them.
They replied we do not have part for it so it cannot repair right now, i asked when it will get repair they replied cant say it can take 15 day 1 month or a year.

My question is what is the use of that phone which was with me only for 1 month and to you guys for 1 year.

First of all after lots of try i got that hone and now this problem.

And if mi does not have parts then why are they doing business? They should shut the company because they don't have service to their customers.
So what you suggest me now should i buy new phone because you guys are not repairing my phone.

I am not that much rich to keep 10 extra phone with me.