Xiaomi India — Bootloop/Software default in Redmi Note 3 (32GB), irregularity in Xiaomi service center of Noida

Address:Gautam Buddh Nagar, Uttar Pradesh, 201304
Website:www.mi.com/in/service/online

I had recently purchased a Xiaomi Redmi Note 3. On Friday, while i was using my phone it hanged and redirected to the "MI Icon" which appears during boot process. I waited for the battery to get discharged and later connected it to my laptop, even then it didn't turned on!

On 28th Oct'2016 I called at Xiaomi service center situated in noida at 11:00 am but no one picked up my call. Later I took the cell to the service center (Noida, sector 18) at 3:00pm Friday, 28th October'2016 and i found that the service center was closed before its scheduled timings i.e. 6:00pm.

I tried calling Xiaomi customer care number but the customer care executive were not supportive. If Xiaomi can't provide a quality service and a quality device then what's the need of manufacturing and promoting it?

Please suggest!!!

Regards,
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