I had booked a mi led smart tv online through their store. It was for my sons 18th birthday (9/11/18). The package was delivered on 8th night. I was very happy. Unfortunately till date (18/11/18) they have not sent anyone to install it. Attaching picture as proof. When we called their helpline (After waiting nearly full day on 9th november) they said we have to take an appointment. When we did that, we were given timing as between 9 to 12 on 12/11/18 (The whole purpose of my gift was already defeated). Unfortunately no one came on 12th also, at the given slot.in the evening when we called helpline, they apologized and said we will look into it and by tomorrow it will be done. Since then we have been calling them everyday and listening to their apology and assuarance. Last call was on 17/11/18. Everyday i asked for their superiors thinking they might be able to help. Unfortunately after holding for 5-10 minutes everyday, sometimes 2 to 3 times in a day for 8 days, i did not get to speak to them.
Product - mi led smart tv 4a 108. (43)
Their tollfree number [protected]
Token no. - c85304
Job no..- tvin[protected]
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