Xiaomi India — Brought two same model mobile but company not giving replacement for one defective piece

Address: Xiaomi india, Banglore

Dear Sir,
I have brought two note 11 mobile from Xiaomi India official online store.. But there is difference between that two mobile.
They are telling to my wife to go Mi service center and take report, today she is went to their service center but they are not giving me replacement, first on call they told me if any report came from service center then they will replace mobile but that guy saying he will repair mobile.
I have spent around 31000 Rs in last three months, by using Xiaomi india official online store and They are giving such third class service..
Totally disappointed, will share every invoice and purchase details on social media also if they are not going to replace my that defective note 11 mobile.
If they are not able to give replacement, kindly handover my complain to senior person of Xiaomi india official online store.
[protected] this is my indian mobile number, which i am using for MI account, they can check my last four order and how much money i have spent.
Currently i am in Qatar, cant talk to them on phone but they are making fool my wife by calling on her number.

So, waiting for your positive feedback.
Thanks and regards
Ahmed Kadri.
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