Xiaomi India — camera defect issue and no help from customer service for the replacement

Address:	411006
Website:	www.mi.com

Purcahsed mi a1 online from mi.com.. There was camera defect issue it was not solved online so we lodged a complaint for same on 25th december but since then we were told that we will get a call back but no one ever has given a call back to get the replacement done. Customer care executives pankaj, shubham have just given fake promises that we will get a call from backend regarding replacement.. But no one is helping kindly help.