Xiaomi India — Charging me 10500 rs for repairing a cell cost 6000 rs.

Address:

Mumbai City, Maharashtra

I had a minor water damage in my redmi 1s. Which I also had in my Nokia lumia 920 earlier but they charged me only 1200 rs n repaired it in one week. But its a very bad experience with xiaomi customer service center located in vashi navi mumbai. when i told them about the problem they said its a normal damage we will try to fix it in warranty itself. But by leaving the office within one hour i got a call stating that your repairing expenses will be 10500 rs for my redmi 1s cell which comes in 5999 rs. I even contacted their official callcenter on their toll free number and excalated the issue. After giving me 48 working hrs time and assurity to resolve the matter, today its 5 day i am waiting for their response. None of a fool living in this world can imagine to pay double amount on repairing a cell then its original cost.