Xiaomi India — Cheated after buying xiaomi note 3 | |||||
This is to bring your kind attention that after shopping a value - able phone xiaomi (mi note 3, 32gb, golden colour) from your esteem company. after 2 week phone suddenly get shut down (died) which is not at all acceptable, so i visited the near by service center (customer care) kamla nagar, delhi. they submitted the phone by replying that phone was dead and it will take approx. 2 week for rectifying the problem. after their reply i was really shocked that how its possible that a new phone was dead in few days o[censored]se. however i received it with a ray of hope that i will not encounter any further issue but soon after receiving it. new problem starts like - network & range issue, getting heating and hanging. after that i visited to another service center, rohini, sector-7, delhi, for the new problems (, getting heating, hanging and network (range) issue. service center executive told me that your phone problem will be short out within 2 days. i agreed and submitted my phone at their. after 2 days, i received it network problem got resolved but other problems remain same. after 1-2 days phone got died"again. now i fed up with the phone and the service which was provided by the service center. i already lodges a complaint in consumer complaints but my problem not resolve till date. i would like to inform the company and service center as well, that i am not their servant. as consumer of their product, i paid a huge amount for the"good product and best service"which i not received till date. now i decided not to visit again and again to the service center for the problems, i am not satisfied at all with the phone and the service. so experience of new phone was"bad"and service center experience was really"pathetic". now i want refund of all the money with compensation charges of my transportation and the leave taken from the office. Was this information helpful? | |||||
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