Xiaomi India — cheating by xiaomi

Address:

22-57/11/1,S.J colony,Rallaguda road,shamshabad ,Hyderabad, Hyderabad, Andhra Pradesh, 501218

I would like to inform you that i have booked mi tv through mi.com and my order number is order id: [protected]. The product was suppose to reach me 1st of october. Till date it has not reached ti surprisingly there is no information anywhere on the site and customer care e mail i'd has not acknowledged any of my mail which i had send 15 times till now. I tried contacting on toll free number but ivr has no option where i can talk to executive online. Then i went to chat section several times but most of the time it has been informed to me that some one will contact me in 24 hours but till now nobody called me. I tried on twitter but they are big bluffers and cheaters and has harassed me but did nothing.