Xiaomi India — Company initiated replacement but no pickup done

Website:

mobile.mi.com/in

Xiaomi has initiated replacement of my phone Redmi Note 4 but delaying pickup of product from very long time. 1 week has elapsed still I received no call for pickup of my product. I've to call daily to customer care for when to pickup my product but everytime listen to wait and wait. I got fed up from very poor service of xiaomi. I'm living with a faulty handset. Its very harassing experience with xiaomi service.