Xiaomi India — complaining against courier partner of xiaomi

Address:

Nagpur, Maharashtra, 440024

Dear sir
i m anup, ordered 43 inch led on 18 sept with online payment and i got the delivery date on 23 sept but till date i dont get any delivery to my place, the amazing thing is my led is in my city from 20sept and i got the two times out for delivery message on 22 sept and 24 sept but in the neight at 10 pm i got the messege delivery not attempted by the courier service, and when i called to courier person ( gajhbhiye ) he replied that u come n pick from their hub or wait for two more days, i hv an message from the courier comapny for their worst service example
plz tell me wt action should be taken aginst them n why should not we avoid the mi from next time ??/