| Address: | N-4, N Block, Opposite Palika Gate No.5, Connaught Place, New Delhi, Delhi 110001 | | Website: | www.mi.com |
I have purchased mi 49 inch led smart tv (Pro-4a)
1. Product model (L49m5-an)
2. Product serial no. (19070/[protected]
On 07/05/2019, bill invoice no. 3121 from khanna radios, lahurabeer varanasi - 221001.
After a year as regular day when i switch on it on 14th april 2020 morning its not being on, & their is line is showing in the corner of screen, but due to lockdown, i couldn't drop a complaint on mi portal because all the services was barred due to lockdown, & when i was drop a complaint mail in june, their was an engineer has come inspect the issue, made a video & send it to mi services, but they called after 2 days of that service boy came, & told that we have to pay 22, 000/- for screen for breakage issue. But the point is when last year mi service engineer installed the screen on the wall & we haven't moved it any where, only hanging on a wall under 1 year how it damaged? Its a quality issue & now they are harassingly pressurize for changing screen while we are under warranty period, they must replace itself, why we should have to pay again in a year? The same issue has been done with mr pankaj pandey from mehmoorganj & company replaced the screen without any payment then why this partiality is happening between 2 customers.? We need your intervention on this.
We are your regular customer & using many home appliances & accessories of mi in our daily uses, but by this issue we are so dissapoint & mentally harassed, we are kindly requested to please consider my complain heartily.
Regards,
Dheeraj agrawal. Was this information helpful? | 
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